A university degree in business or technology. BS in Computer Science, Computer Engineering, Business.
  • AWS or AZURE Cloud certification
  • 6+ years’ total experience, including 3+ years in a production 24/7 high-availability multi-site enterprise of mission critical systems, ERP and CRM environments, including application hosting, voice and data networks, security and information protection and 2+ years’ experience with high availability networks and replicated disaster recovery architectures.
  • Experience in the travel or airline industry.
  • Extensive years of relevant technical and business experience, including in-depth knowledge of one or more IT processes, services, environments.
  • ITIL Foundations V3 Certified.
  • Extensive years of experience on Travel Reservation System or similar critical systems.
  • Extensive years’ experience analyzing and identifying enterprise applications mainframe systems and distributed systems’ environment issues and risks in performance availability and capacity.
  • Experienced in maintaining compliant operations and ensuring successful internal, external and FDA/EMA audits.
  • Experience in AWS or AZURE operations.
  • Strong ITIL Release Management process knowledge.
  • Proven knowledge of IT infrastructure, architecture, applications development and support, networks, and computer operations.
  • Broad technical knowledge of network and PC operating systems including Windows Server/Desktop OS, Virtualization, Business Applications, Networking.
  • PC literacy and MSOffice skills (Visio, Outlook, Word, Excel, PowerPoint) required.
  • Very good understanding of FTP, SFTP, LAN/WAN, communication protocols